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Cancellation, And Refund Policy On Service

Clear guidelines on cancellations and refunds for your peace of mind

Our Policy

Clear guidelines on cancellations and refunds for your peace of mind.

A calm person reviewing course details on a laptop with a cup of coffee nearby.
A calm person reviewing course details on a laptop with a cup of coffee nearby.
A friendly customer service representative ready to assist with refund inquiries.
A friendly customer service representative ready to assist with refund inquiries.
Cancellation

You can cancel your course enrollment up to 48 hours before it starts.

Refunds

Refunds are processed within 7 days after cancellation confirmation.

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FAQs

Can I cancel anytime?

Yes, you can cancel your enrollment before the course starts.

How do refunds work?

Refunds are available if you cancel within 7 days of purchase.

What if I miss a class?

Missed classes cannot be refunded, but course materials remain accessible.

Please contact support for any refund requests.

Is there a refund deadline?
Can I transfer my spot?

Transfers are not allowed once enrollment is confirmed.

Cancellation Period: Customers may cancel their service booking within 24 hours of making the reservation without penalty.

Cancellation Fees: If cancellation occurs more than 24 hours after booking, a cancellation fee of 20% of the total service cost will be charged.

Refund Eligibility: Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.

Non-Refundable Services: All ticket purchases/booking purchase are strictly non- refundable and non-deferrable.

Process for Cancellation: To cancel a service booking, customers must contact our customer service department at hello@skillfutureacademy.com/60172130902

Changes to Reservations: Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe.

Cancellation, And Refund Policy On Service

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Contact Us

Have questions about cancellations or refunds? We're here to help.