Solution For All Businesses
Course Overview
Emotional Intelligence (EQ) for Leaders is a practical HRD Corp Claimable program designed to help leaders, managers, and supervisors develop strong self-awareness, emotional control, empathy, and people-handling skills to lead more effectively.
This course enables leaders to understand how emotions influence decision-making, communication, team performance, conflict management, and workplace culture. Participants will gain practical tools to regulate emotions, manage stress, motivate teams, and build high-trust working relationships.
Solution For All Businesses
Key Takeaways
Participants will leave with:
Participants who complete the program will receive a Certificate of Completion.
Solution For All Businesses
Course Modules & Content
Module 1 – Understanding Emotional Intelligence (EQ)
- What is EQ and why it matters in leadership
- Difference between EQ & IQ
- The five components of EQ (Self-Awareness, Self-Regulation, Motivation, Empathy, Social Skills)
- How emotions affect leadership performance
- Common emotional triggers in the workplace
Module 2 – Self-Awareness & Self-Regulation for Leaders
- Identifying personal emotional patterns
- Managing anger, frustration & stress
- Emotional resilience under pressure
- Maintaining professionalism in difficult situations
- Emotional control in decision-making
Module 3 – Empathy, Relationships & Communication
- Understanding others’ emotions
- Active listening with emotional awareness
- Building trust & psychological safety
- Giving feedback with empathy
- Handling difficult conversations
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